Privacy Policy

SR White Glove ("we," "our," or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information. By using our website or services, you agree to the practices described here.

Information We Collect

We collect information you provide directly to us, including:

• Your name and email address when you submit an inquiry through our contact form
• Your name and email address when you sign up to receive our pricing guide or email communications via Flodesk
• Your role type (interior designer, homeowner, builder/contractor) and service interests, if provided
• Any additional details you voluntarily include in your inquiry message

We do not collect payment information, sensitive personal data, or information from minors under the age of 13.

How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries and communicate with you about your project
• Send you the pricing guide and any other resources you've requested
• Send occasional email updates, service announcements, or promotional content if you've opted in via our email list
• Improve our website and services based on how people interact with them

We will never sell, rent, or share your personal information with third parties for their own marketing purposes.

Email Communications & Flodesk

When you download our pricing guide or opt in to email communications, your name and email address are stored in Flodesk, our email marketing platform. Flodesk maintains its own privacy practices, which you can review at flodesk.com/privacy.

You can unsubscribe from our email list at any time by clicking the unsubscribe link at the bottom of any email we send, or by contacting us directly at [email protected].

Cookies & Website Analytics

Our website may use cookies or similar tracking technologies to understand how visitors interact with our site. This data is aggregated and anonymous — it is not linked to any personally identifiable information. You can disable cookies through your browser settings at any time.

Data Storage & Security

Your information is stored securely through our website platform (Squarespace) and email platform (Flodesk). We take reasonable precautions to protect your data, but no method of transmission or storage is 100% secure. We encourage you to contact us only through the channels provided on this site.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information from our records
• Opt out of email communications at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "last updated" date at the top of this page. We encourage you to review this page periodically.

Contact

Questions about this policy? Reach us at: